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How to call a district doctor?

You have the right to this, if you cannot physically visit a doctor at a clinic for health reasons. There are diseases and their symptoms which entitle you to invite a district doctor to your house:

  1. a high body temperature above 38 degrees C;
  2. an increase in blood pressure with severe disturbances;
  3. recurrent diarrhea;
  4. severe pain in a spinal cord and lower limb joints with limited mobility;
  5. dizziness, severe nausea, vomiting;
  6. chronic painful conditions that make it impossible for a patient to visit a polyclinic (severe cancer diseases, disability (I-II categories), paralysis, paresis of limbs);
  7. patients that may not be transported;
  8. in order to arrange your district doctor’s visit to your house, you need to be registered with a polyclinic in Almaty with the right to be served at home.

You can request your district doctor at egov.kz portal or through a polyclinic’s appointment desk. Find out how to register with a polyclinic, here.

1

You can request your doctor at egov.kz

For this purpose you need to:

  1. register and log in at the portal;
  2. fill out an electronic request.

Turnaround time: within 30 minutes.

The end result of the service: notification on a day and time of appointment, name of a polyclinic, doctor’s name.

2

You can contact a polyclinic’s appointment desk to request a doctor’s visit

For this purpose you need to:

  1. directly come to a polyclinic’s appointment desk;
  2. provide your document of identification.

Or:

  1. phone a polyclinic’s appointment desk;
  2. tell them your living address.

Turnaround time: within 10 minutes.

The end result of the service: a record in an appointments’ book of a polyclinic’s doctor or an oral answer indicating the date and time of appointment.

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