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How to obtain a license to conduct a tourist operating activities?

Tourism is recognized as one of the most important economic clusters of Kazakhstan. Almaty is today the main tourist attraction, but its potential has not been fully realized. Tourist popularization of Almaty can be facilitated by the development of local tour-operator services.

Tour operator activity is the activity for the formation, promotion and sale of a tourist product, carried out on the basis of a license by a legal entity or an individual entrepreneur (tour operator).

1

How to obtain a license?

You can obtain a license by contacting the Civil Government for Citizens in Almaty at the place of registration.

To do this, you need to provide the following documents:

  1. application from a legal entity or a natural person;
  2. identity card of an individual and a certificate of state registration of an IE;
  3. receipts for payment of the state duty in the amount of 10 MCI (for 2017 - 22,690 tenge, you can pay in the cash settlement department of the bank or JSC Kazpost);
  4. insurance certificate (available from the insurance company);
  5. information on compliance with the qualification requirements for the tourist operating activity licensing (to be completed on-site).

Turnaround time: 15 working days. The day of receipt of the documents is not included in the period of provision of public services.

The end result of the service: obtaining a license or a reasoned response on the refusal to provide the service.

2

How to obtain a license online?

Currently, Kazakhstan has switched to electronic licensing of core activities. In this connection, you can get a license online at the web portal www.elicense.kz.

For this you need to:

  1. obtain EDS (electronic digital signature);
  2. register and authorize on the web portal;
  3. submit an application from a legal entity or a natural body with attached electronic copies of documents:
  • an electronic copy of the receipt for payment of the state duty in the amount of 10 MCI (for 2017 - 22,690 tenge, you can pay at the cash settlement department of the bank or Kazpost JSC, as well as via the "electronic gateway" when applying via the portal www.elicense.kz);
  • an electronic copy of insurance certificate (available from the insurance company);
  • information on compliance with the qualification requirements for the tourist operating activity licensing.

Turnaround time: 15 working days.

The end result of the service: obtaining a license or a reasoned response on the refusal to provide the service.

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