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I lost my university diploma/high school diploma

When you apply for a job or enter a university, proof of education – a high school or university diploma – is necessarily a part of the package of documents. Your prospective employer or educational institution will require these in order to confirm that you have the necessary knowledge and skills. Therefore, if you have lost these documents, then learn in this article where you need to contact to recover them.

1

Obtaining a duplicate of your diploma

In order to request a formal copy of the diploma you need to:

  1. obtain EDS (electronic digital signature);
  2. authorize yourself and file an application with the university president; the application must detail all the circumstances in which a document was lost or other reasons (change of your last name, first name, patronymic name (if any), defective document or mistakes made in filling out a document).

In order to request a copy of your diploma at the district department of the State Corporation “Government for Citizens” of Almaty (CSC) at the location of your school you will need to submit the following documents:

  1. application addressed to the university president, which must detail all the circumstances in which a document was lost or other reasons (change of your last name, first name, patronymic name (if any), defective document or mistakes made in filling out a document);
  2. your document of identification and its copy.

Turnaround time: 30 calendar days.

The end result of the service: duplicate of the documents of higher and post-graduate education.

Important to know!

  1. The process of duplicate recovery takes no more than 1 month from the date of receipt of the application by an educational institution.
  2. Duplicate is issued once with an annex, which specifies a curriculum and a number of disciplines with grades for each of them.
  3. Duplicate is signed by a university president as well as by a state examination committee established for the current year. 
  4. Duplicate is issued by a university VP.
2

Recovery of a high school diploma

In order to have a high school diploma recovered by the State Corporation “Government for Citizens” of Almaty you will need to provide:

  1. application in a prescribed form, which must detail all the circumstances in which a document was lost or other reasons for loss;
  2. copy of a birth certificate (if born prior to 2008);
  3. identification document of a parent (custodian, guardian, foster parent) of an underage child or an identification document of a service recipient (in order to verify a person).

In order to have your high school diploma recovered by an educational organization (school, high school, grammar school) you will need to do the following:

  1. write an application addressed to your school’s principal; such application to contain a reason for a document’s loss;
  2. attach the following documents to the application:
  • copy of a birth certificate (if born before 2008);
  • document of identification of a parent (custodian, guardian, foster parent) of an underage child or an identification document of a service recipient (in order to verify a person);
  • copy of a high school diploma.

Turnaround time: 15 working days

The end result of the service: a duplicate of certificate of general education, duplicate of a high school diploma.

Important to know!

  1. Unlike other education documents, there is no fee for recovery of a high school diploma.
  2. If a school that issued a high school diploma has ceased to exist, you will need to contact a district archive of Almaty at your location in order to receive a statement that evidences the fact that you graduated from a general educational institution.
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